Order Fulfillment
Orders are processed on a first come first serve basis. Most orders are fulfilled within 2 to 3 business days.
International Orders
Please refer to our International Orders Frequently Asked Questions page by clicking here.
U.S. Shipping Costs
Moda Luxe offers free shipping via FedEx Home Delivery for all purchases in the Continental U.S. (excluding Alaska, Hawaii and Puerto Rico). For orders placed outside the Continental U.S., please visit our International Orders page here.
Shipping Method
All orders are shipped via FedEx Home Delivery unless another specific carrier is requested. Transit times are typically 2 to 5 business days within the U.S. Longer transit time is required to destinations outside the U.S. and International Shipments.
*Please note: we do not ship to PO Boxes at this time
Need your Moda Luxe products ASAP?
We also offer express shipping such as FedEx Overnight, 2-Day and FedEx Express Saver (3-Day) for an additional fee.
If you have any further questions, please contact us at: customerservice@modaluxe.com
We're here to support you with any inquiries and make your shopping experience as seamless as possible. Whether you need help with an order, have a question, or are seeking shopping advice, we've got you covered. Don't forget to explore our Frequently Asked Questions for quick answers to common queries. If you still need assistance, feel free to reach out through our contact form or virtual chatbox.
Please Note, our office hours are Monday through Friday, 9 AM to 5 PM PST.
Our Virtual Assistant is available 24/7 to provide you with immediate answers.
Customer Care: customerservice@modaluxe.com
Contact Address: 5500 Union Pacific Ave. Commerce, CA 90022
